Shipping methods

The Olibanum USA e-shop ships to USA, every package is sent from USA. For International customers, please click on the links below : www.olibanum.com

Count 2 to 7 days delivery time depending on the destination.You'll get a tracking number for your orders.

Shipping costs USA: 
orders up to $99 - $5
orders over $100 - $10

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Order Cancellation

You can cancel your order only if it hasn’t been shipped yet.

To request a cancellation, please contact us as soon as possible at boutique-us@olibanum.com.

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Return Policy

We accept returns only on unopened 50 ml products.

12 ml perfumes are final sale and non-refundable.

Returns must be made within 14 days of the order’s fulfillment date and are at the customer’s expense.

Once we receive your return at our logistics center, we will process your refund. Please allow 3 to 8 business days for the amount to appear on your original payment method.

To initiate a return, please contact us at boutique-us@olibanum.com.